By Melodie Veldhuizen
After World War 11 scientists came upon the idea of developing technology that can work like people. They realised that machines (robots and/or computers) could perform certain human tasks. This ideology cleared the way for modern robotics. And yet even in the 21st century artificial intelligence (AI) cannot take over all tasks from humans.
There are certain properties and skills that AI and robots do not have and therefore cannot replace humans in certain professions.
– It cannot write software because it requires an excellent grasp of real life and the ability to convert these intricacies into rules.
– It cannot answer complicated questions even though it can solve certain problems and give data-driven answers that could take humans days and even weeks to find.
– It cannot make moral decisions. People have the ability to make moral decisions because of their inherent moral mindset as well as a quick analysis of their environment and the situation. Artificial intelligence, on the other hand, makes decisions based on embedded rules.
– It is unable to invent or develop anything new because it does not have the creative ability of humans. It can only emulate humans.
– It cannot learn from experience and cannot be trained. Robots are programmed with data and only reacts accordingly.
– It does not have creative capabilities or common sense. It therefore cannot set goals, conceptualise, create something, or plan strategically. It therefore cannot write poems, stories or music, create art, design clothes, develop recipes or scientific theories, or even come up with jokes.
– It does not have empathy-based social abilities. It will therefore not be able to compete with people in professions where negotiation and persuasive skills and caring are required. Robots, for instance, will not recognise human emotions and react to them in a sympathetic, empathetic and compassionate way.
– Robots are not handy. It therefore cannot perform complex physical tasks where motor skills and hand-eye coordination are required. This applies especially in so-called “unstructured working environments” that are unfamiliar to the robot and are unpredictable and contain many unknown objects.
A few of the traditional professions that will never be replaced by AI or robots
– A computer systems analyst is one of the computer-based professions least endangered by AI. The more automatising is relied upon, the bigger the need for systems analysts who can implement and manage computer systems. They work with other people to evaluate computer system capabilities and scheduling limitations. Apart from that they also improve and automate existing systems and analyse user problems, procedures and requirements.
– A robot cannot be a child carer because it cannot take care of babies and toddlers like people do. For that human interaction and tons of love are necessary for learning and development.
– Teachers and lecturers can never be replaced by robots, although there already are some sophisticated teaching aids. In this modern era we have access to lots of knowledge, but it is easier for learners and students to internalise the knowledge when it is conveyed by a person, who can also give instructions and answer questions. At the same time teachers and lecturers convey wisdom and life values and give learners and students a feeling of security. When it comes to extra-mural activities such as sport the presence of and instructions by a person are irreplaceable.
– The professions of legal practitioners (attorneys and advocates) are mainly based on strategy, case analyses and negotiation skills. Subjective knowledge and opinions play an important role. For this reason the legal professions need people who understand complicated laws and can negotiate a reasonable outcome for their clients.
– Journalists are people who can dig deep into a story in their search for the “truth” and therefore good journalists will always be in demand. Readers like well-written, interesting stories that they can share or tell again.
– A love of art and the ability to create art are unique human talents and therefore artists are irreplaceable. Who have ever seen a robot that can produce beautiful paintings and sculptures? Robots do not have the necessary creative and manual skills for creating anything. Art can on;y be created by humans and appreciated by humans.
– Writers, poets, musicians, photographers and film makers can “play” with words, sounds and images to strum people’s heartstrings, make them smile and lift their mood. They have talent, imagination and creative powers.
– The human-resources managers of companies have the ability to select and appoint suitable candidates for specific positions. They can also help to solve interpersonal conflict in the work situation. They have good interpersonal and reasoning powers.
– Event planners must have organisational, social, communication and negotiation skills to make all formats of functions run smoothly and satisfy the client.
– Preachers must be humans. Who wants to listen to a robot preaching to you and baptising your children, marrying you or conducting your loved ones’ funeral service? They must, after all, be religious, show emotion and empathy, and be able to inspire and motivate you. Robots function only on the basis of proven data and facts and are not religious, empathetic and emotional and cannot serve as preachers.
– Psychologists and psychiatrists also follow professions where empathy and compassion for human emotions are essential. It also needs mutual communication – you have to listen to the patient and be able to give feedback. They apply their skills in mental health in order to help their patients to be emotionally, socially and academically successful.
– Doctors and surgeons must have expertise and be skillful in the medical field. Although many operations can be fully automated surgeons still have to be watchful to make sure that there ar no complications. Their humanity, however, is the one indispensable factor that cannot be replaced by robots. They must also be capable of showing empathy towards their patients. Patients who know that their doctors really care, feel better and recuperate faster.
– Occupational therapists work with people who are sick or handicapped as well as with children with certain challenges. This happens by way of therapeutic activities. Because they work with individuals whose emotions are involved, and empathy, attention and interaction are needed, the human factor cannot be ignored.
No profession where the human brain (the ability to think) and heart (emotion) are involved, can ever be replaced by artificial intelligence or a robot. This includes where one or a combination of the following characteristics are involved: rational thinking, complex reasoning skills, common sense, flexibility, manual dexterity, general or specialised knowledge, empathy, communication skills, assessment skills and decision-making skills. AI and robots are really only highly specialised aids that enable people to do their work and do it better.
Analytics Insight. https://www.analyticsinsight.net/things-that-humans-can-do-but-artificial-intelligence-cant/
Big Think. https://bigthink.com/the-future/what-ai-cannot-do/#:~:text=The%20good%20news%20is%20that,this%20new%20world%20of%20work
Think Business. https://www.thinkbusiness.ie/articles/jobs-robots-cant-do/